Merchant Dashboard
- View Transactions on Real time basis
- Setup Your own Risk Monitoring Profile
- Upload Chargeback Documents
- Partial and Full Refund Management
- Multi User Management
- Multi-Luginal Support
- Enquiry, Monitoring, Statements and various Other reports
- Alerts for Chargeback Limits, Time out transactions, Late response etc.
- Change UI/UX and Co-branding of the payment page
- Add and Delete Various Payment Modes
Payment Links
Share payment link via an email, SMS, messenger, chatbot etc. and get paid immediately
Payment Pages
Take your store online instantly with zero coding.
B2B Payments
Assisting various business in B2B Payables and receivables.
Subscriptions
Subscription plans with automated recurring transactions on various payment modes.
Route
Split incoming payments auto- matically to vendor’s accounts, manage marketplace money flow...
Smart Collect
Automatically reconcile incoming NEFT, RTGS, IMPS, UPI payments using Virtual Accounts & UPI-IDs
Account activation
You can login to your vegaaH account and click here to complete the activation form in your dashboard.
Our account activation process involves approval from our banking partners. Our team will update you on the status of activation once we receive response from the banking partner.
Here are the
Aggrement
One Business Proof (Certificate of Incorporation, Partnership deed, Service tax, GST registration document);
Firm/Company PAN (Not for Proprietorship), Promoter's PAN (Proprietor/director),
Cancelled cheque / Bank account statement in the name of the business,
Authorized signatory address proof (Passport/AADHAR/DL/EC)
You can login to your dashboard, fill out and submit the activation form. You will get updates from our team with respect to account activation.
Account configuration/changes
No. Curently vegaaH Our payment gateway VegaaH supports all international payments through cards issued by any overseas bank.
In order to change your business name on the automated mails sent by VegaaH to you, you would need to update the details on the billing label by raising a complaint from the dashboard. Once the billing label is updated, the business name is automatically updated in the mails sent by VegaaH.
If you would like to get more options on your checkout, raise a request from your dashboard to activate the preferred method. The method will be enabled once your request is reviewed and approved.
Chargebacks
A chargeback is the process of reversal or return of credit card funds used to make a purchase to the customer. If a customer disputes a purchase made using their credit card, claiming fraud or unauthorized transaction, the issuing bank reverses the charges and reimburses the customer in full and debits the business account. Dispute can also be raised by the customer in different scenarios:
Products/services not delivered on time The quality of Products/services delivered is not on par with what is committed on the site Wrong products/ Services deliveredA chargeback is a provision by banks and card networks such as Visa & MasterCard to shield buyers from unauthorized or fraudulent payments. Once the customer raises a dispute, the bank reports the same to vegaaH and initiates an investigative procedure.
If you notice any suspicious activity or potential fraud, kindly raise a request with the transaction details and our team will investigate this further.
Before you raise a fraud alarm, ensure that the suspected activity is not caused due to any recurring payments like a monthly subscription.
International payment acceptance
Yes. vegaaH supports accepting payments through cards issued by any overseas bank.
Transaction related
Log in and raise a Refund request from your dashboard. Though, by default the refund issued is a full one, in case you require a partial refund, please check the Partial refund checkbox and enter the desired valued in INR.
Please note that refunds once issued cannot be cancelled or reversed.
You will not be charged for refunds. However, the TDR charged for a payment captured will not be reversed.
When you are trying to refund and your current balance is less than the amount for refund, please add funds from the “My Account” tab of your dashboard. Else, you can wait till you receive further payments before initiating the refund.
Kindly note that since the Add funds option works over your own account, a TDR will be charged on this activity as well. In case of adding funds for a substantially large amount for refund, you can take our assistance by sending a request.
If your current balance is less than the amount you are trying to refund, can either initiate the refund once you receive further payments or you can add funds from the "My Account" section of your Dashboard.
NaNPlease note, Add Funds works over your own account. Therefore, a TDR will be deducted on this as well. If you are adding funds for a large refund, you can send us a request.
Settlement related
Technical assistance
Please follow these simple steps to generate API keys.
Yes. You can refer to the test cards here.
Check the procedure for integration here. Once you are done with the integration, you will have to generate the API keys and implement the same in your code.